This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related requests by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

LEDRAbrands is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

To be considered for this position, please email or fax resume to the following:

careers@ledrabrands.com

(714)259-7919

The essential functions include, but are not limited to the following:

• Work with Ledra Brands representative in the process of generating bid packages and securing orders for both specified and discretionary job business.
• Review and analyze plans, specifications, and bills of material for preparing quotations for commercial projections.
• Handle bid-package workload in an expeditious manner to meet required bid-date deadlines.
• Respond to all technical inquires via all media channels: e.g., telephone, email, and/or web as directed by management.
• Ensure the timely response to pre-sale caller questions of a technical nature; these questions may come from field sales, distributors, homeowners, contractors, specifier, architects etc.
• Help to specify products, including answering questions concerning installation or use according to individual customer needs and communicating customer needs to other functions within the organization when needed.
• Work with sales team on new job opportunities.

• Applicant must have a minimum of (3) years of customer service / quotations related experience.
• Background in the lighting manufacturing industry is preferred.
• Basic computer skills necessary, with experience with SAP and/or NetSuite for order entry is a PLUS.
• Self-motivated and possess a desire to learn and understand technical products.
• Ability to meet deadlines, have organizational skills and time management skills.
• Ability to problem solve by utilizing information that has been gathered from previous similar job issues.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees
will be required to follow any other job-related instructions and to perform any other job-related requests by any
person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are
subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job
successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may
exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not
create an employment contract, implied or otherwise, other than an at will relationship.

LEDRAbrands is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as
applicable.

The essential functions include, but are not limited to the following:

• Ensure our customers receive excellent customer service.
• Process orders, provide product availability and order status (ESD) via phone and email.
• Provide tracking information and issue Returned Material Authorizations (RMA).
• Assist customers with all post sales inquiries and questions, in a timely manner.
• Perform other related duties as assigned.

• Excellent written and verbal communication skills.
• Strong team player that is highly motivated and can work independently, detailed oriented, organized and efficient.
• Excellent technical capabilities to include MS Office (Word and Excel).
• Ability to handle multiple tasks in a fast-paced environment.
• Willingness to learn new product information and seize opportunities to expand your job knowledge.
• Strong Customer Service experience. Minimum of 3 years’ experience is preferred.
• Knowledge of NetSuite software is a PLUS!

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees
will be required to follow any other job-related instructions and to perform any other job-related requests by any
person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are
subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job
successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may
exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. This document does not
create an employment contract, implied or otherwise, other than an at will relationship.

LEDRAbrands is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as
applicable.

To be considered for this position, please email or fax resume to the following:
careers@ledrabrands.com
(714) 259-7919

• Assemble luminaires based on mechanical drawings.
• Operate machining tools, such as mils, CNC, lathe, drill press, Band saw, press brake, and various other tools.
• fabricate parts using 3D printers.
• Post process 3D printed parts, including sanding, polishing, and painting.
• Perform periodic maintenance on machinery.
• Troubleshoot and repair manufacturing machinery and tools.
• Assist engineers in prototyping parts, and fabricating/modifying parts for production orders.
• Assist engineering in conceptualizing and designing parts and apparatus by different fabrication methods.
• Assist Assembly Dept. with reworking material and helping with various programming and testing of production material.

The essential functions include, but are not limited to the following:

• Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Daily Checking of Sales Orders and release to production
• Attach Bill of lading to the order and removing its payment holds
• Ordering office supplies, toiletry supplies, coffee, food for meetings
• Scanning and verifying orders from the day before into NetSuite
• Performs administrative and clerical support tasks.
• Performs basic filing and recordkeeping.
• Performs other duties.

• High school diploma or equivalent required.
• Excellent verbal communication skills.
• Excellent interpersonal and customer service skills.
• Basic understanding of administrative and clerical procedures and systems.
• Proficient with Microsoft Office Suite, NetSuite, or related software.
• Minimum of 1+ years of experience

This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

LEDRA Brands is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.

If you are interested in this position, please send resume to:
careers@ledrabrands.com